CUSTOMER SERVICE

OUR SERVICES

Our friendly and knowledgeable staff can answer your questions about our products. We take the time to make sure you are comfortable with your purchase, and have chosen the right product to meet your specific needs and wishes.

DELIVERY AND SET-UP

We offer the option of full delivery and set-up of your new appliance, barbecue or fireplace. Our qualified staff can handle every aspect of getting your new purchase up and running - if you want, we can even arrange your natural gas installation!

Some important notes : set-up of your appliance is included in your delivery fee. We will place, level and plug in your refrigerator, range, freezer, microwave, washer or dryer (dryer vent not included). Cooktops, wall ovens, and dishwashers will be left in the appropriate room with packaging removed.

Old appliances to be picked up by TA must be disconnected and emptied before the delivery of your new appliance (applicable environmental disposal fee at time of delivery will apply on any appliance removals). With any delivery, make sure to measure doorways, entrances and hallways to ensure your new product can be brought into your home. Our delivery personnel are not licensed to connect or disconnect gas, plumbing or electrical - if necessary, have this done by a professional before delivery, or ask us to arrange the procedure when you purchase your product.

WE ARE CERTIFIED BBQ EXPERTS

As Certified BBQ Experts, we are fully factory trained on how grills are built, and have seen first hand every step of production. From cooking tips, to care and maintenance suggestions, we can give you helpful advice on all your outdoor grilling questions. We offer delivery and full assembly by a Certified BBQ Expert technician. And if you have any problems with your grill later on, we provide full in-home service.

IN STORE PAYMENT PLANS

Here at TA, we make it easy for you to buy what you want today!
TA offers the following payment options:

  • Cash
  • Debit
  • Certified cheque
  • Mastercard
  • Visa
  • American Express

Or you can apply for a TA card and be approved on the spot! O.A.C.

Choose from

  • 6 months - No Interest (Taxes and $39 Administration fee due at time of purchase)
  • Or 90 Days "same as cash" (administration fees will apply)
  • See in store for details..

    "Buy the TA Way and Save!"


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Call us toll free: 800-303-7550

Kitchener Store

932 Victoria St. N.
Kitchener, Ontario, N2B 1W4

Tel: 519-578-0300

Barrie Store

42 Caplan Ave.
Barrie, Ontario, L4N 0M5

Tel: 705-719-1390

Brantford Store

195 Henry St.
Brantford, Ontario, N3S 5C9

Tel: 519-750-1118

Mississauga Store

1655 Dundas St. East, Unit B
Mississauga, Ontario, L4X 1L5

Tel: 289-814-4415

Toronto Clearance Outlet

24 Arrow Road
Toronto, Ontario, M9M 2L7

Tel: 416-740-2677