Website Terms of Use (Shopify Generic)

This website is operated by TA Appliances. Throughout the site, the terms “we”, “us” and “our” refer to TA Appliances. TA Appliances offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).


You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall TA Appliances, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

You agree to indemnify, defend and hold harmless TA Appliances and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of TA Appliances & Barbecues 932 Victoria St. N., Kitchener, ON, N2B1W4, Canada.

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Questions about the Terms of Service should be sent to us at gwitzel@taappliance.com.

Privacy Policy

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”


We collect Device Information using the following technologies:

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. --For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

-“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

-“Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.  We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to:

Communicate with you;

Screen our orders for potential risk or fraud; and

When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

We share your Personal Information with third parties to help us use your Personal Information, as described above.  For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here:  https://www.shopify.com/legal/privacy.  We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/.  You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

    FACEBOOK - https://www.facebook.com/settings/?tab=ads

    GOOGLE - https://www.google.com/settings/ads/anonymous

    BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:  http://optout.aboutads.info/.

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at ta_help@taappliance.com or by mail using the details provided below:

  932 Victoria ST N, Kitchener, ON, N2B1W4, Canada

Online Purchase Terms and Conditions

These Purchase Terms and Conditions govern any online purchase you make through the TA Appliances website. By placing an order for a product through the TA Appliances website, you acknowledge and signify that you have read, understand and agree to these Purchase Terms and Conditions. If you do not agree to these Purchase Terms and Conditions, then you may not place an order for a product through the TA Appliances website.

These Purchase Terms and Conditions are in addition to the TA Appliances Website Terms of Use, which govern your use of the TA Appliances website.

These Purchase Terms and Conditions govern any purchase you make through the TA Appliances website and are a binding agreement between you and TA Appliances. Each time you place an order for a product through the Website, you signify your unconditional acceptance and agreement, without limitation or qualification, to the most current version of these Purchase Terms and Conditions. If you do not unconditionally accept and agree to these Purchase Terms and Conditions, then you may not place an order for a product through the Website. If any other terms and conditions apply to a purchase you make through the Website, to the extent there is any conflict or inconsistency between those terms and conditions and these Purchase Terms and Conditions, then these Purchase Terms and Conditions will take priority and govern.

All products on the Website are invitations to purchase and not offers to sell. Your properly completed and submitted order constitutes your offer to purchase each product referenced in your order. After you place an order: (a) you will receive an automatic email confirming that TA Appliances has received your order; and (b) TA Appliances will contact you to confirm the details of your order, including details regarding shipping or delivery, additional services & the addition of any applicable accessories or Protection/Replacement Plans. Following TA Appliances’ confirmation of the details of your order, TA Appliances will send you an invoice for your order, which is deemed to be TA Appliances’ acceptance of your order. TA Appliances may require additional verification or information from you before accepting your order.

You may not submit an order for a product if you are under the age of majority in the jurisdiction in which you reside or if you cannot form a legally binding contract. TA Appliances reserves the right, in its sole discretion, to: (a) limit the quantity of any product purchased per person, per household or per order; and (b) prohibit the purchase of any product by an actual or suspected dealer or reseller.

It is your responsibility to verify all your product specifications to the requirements and openings in your home and product site. Specifications are for planning purposes only and subject to change by manufacturer without notice. TA Appliances will not be responsible for products that do not fit or that cannot be installed due to site limitations.

TA Appliances may permit you to make an account to facilitate your use of the Website and orders you make for products on the Website. If you make an account, you: (a) are fully responsible and liable for all use of your account (including the transactions made using your account, the information you provide in connection with your account and the confidentiality of your password and other account information); (b) represent and warrant that all information you provide in connection with your account is true, accurate, current and complete; and (c) acknowledge that your account may be suspended or deactivated by TA Appliances or otherwise become unavailable at any time and without any notice to you.

All prices for products appearing on the Website are quoted in Canadian dollars, and are exclusive of all taxes and shipping, delivery, removal of old appliance and any other additional delivery service fees. You acknowledge that all prices for products are guaranteed only for nine (9) months from the date of your order, after which prices may be subject to change depending on changes to manufacturer pricing. If you place an order for a product more than nine (9) months in advance, the price for your product may increase before you take possession of your product.

An estimate of applicable taxes are provided to you at the time you place your order. However, those taxes are calculated as of the time of delivery or pickup, and may be subject to change (such as if the government raises the GST rate). If applicable taxes increase before your order has been delivered or picked up, you will be charged the difference at time of delivery or pickup.

There may be additional fees for shipment or delivery out of standard delivery areas, for shipment or delivery of oversize or heavy items, or where certain in-home additional services are performed during the delivery process (e.g. removing existing appliances from the home).

By placing an order for a product through the Website, you agree to pay to TA Appliances the total amount set out in your order, including the product purchase price, applicable taxes and applicable shipping, delivery, services, removal fees, etc.

When you place an order for a product through the Website, your form of payment will be authorized and charged as of the date the order is placed. If you are required to pay additional taxes, or you choose to add any additional products, services or Protection/Replacement plans, then you consent to TA Appliances charging your form of payment at time of order verification.

TA Appliances may offer promotions or other discounts from time to time. If TA Appliances offers promotional or discount pricing for a product, the promotional or discount price takes effect as of midnight EST on the advertised date. Additional terms and conditions may apply.

TA Appliances offers a price matching guarantee in accordance with the TA Appliances Price Matching Policy, which is incorporated by reference into these Purchase Terms and Conditions.

TA Appliances will provide shipping and delivery, or make the product available for in-store pickup at a TA Appliances store or warehouse, in accordance with the TA Appliances Shipping, Delivery and Pickup Policy, which is incorporated by reference into these Purchase Terms and Conditions.

The removal of an old appliance is on a one-for-one basis, at the time of delivery. Additional charges apply and service must be noted on invoice. TA reserves the right to refuse this service at time of delivery if deemed unsafe and service charge will be refunded.

TA Appliances may refuse or cancel an order or any portion thereof for any reason and at any time before TA Appliances have shipped it to you, including if: (a) a product is or becomes unavailable; (b) TA Appliances places a limit on the quantity of a product purchased per person, per household or per order; (c) product or price information contained an inaccuracy or error; (d) a product recall has been issued in respect of the product you have ordered; (e) TA Appliances have identified an actual or suspected fraud in connection with your order; (f) the information in your order is incomplete or inaccurate; or (g) your order does not comply with these Purchase Terms and Conditions or applicable law. TA Appliances will send you an email notification if TA Appliances cancels your order.

To request an order cancellation, you may contact TA Appliances using the contact information set out in your order confirmation email. TA Appliances may, but is not obligated to, accept or reject any order cancellation request not made in accordance with applicable provincial consumer protection laws, if any. Order cancellations may be subject to a restocking fee.

TA Appliances will accept returns in accordance with the TA Appliances Return Policy, which is incorporated by reference into these Purchase Terms and Conditions.

TA Appliances may make available for purchase on the Website certain discounted products, including: (a) refurbished products (i.e. products that have been returned, repaired and tested to ensure they will perform as new); (b) open-box products (i.e. products that are brand new and unused that may contain scratches, dents or other cosmetic imperfections, although original packaging may be altered, removed or replaced); and (c) Floor Model products (i.e. products that may contain scratches, dents or other cosmetic imperfections but will perform as new). In each case, TA Appliances will identify these discounted products on the Website and the reason for the discounted price.

The manufacturer’s warranty may still apply to some of these discounted products. In some cases, TA Appliances may offer a time limited warranty for a discounted product for an additional fee.

Except to the extent covered by a warranty (if any), all discounted products are sold as-is, as-available and with all faults, and all sales are final. Each discounted product must be picked up in-store or are able to be delivered within (a) thirty (30) days of receipt of your invoice from TA Appliances for any Refurbished or Open-Box products or (b) seven (7) days of receipt of your invoice from TA Appliances for any Floor Model products in respect of the discounted product.

TA Appliances may make available for purchase on the Website certain discounted products, including: (a) Clearance Products (i.e. products that are new in a box with a reduced price for a limited quantity because they have been discontinued by the manufacturer); and (b) Special Buy “HOT BUY” products (i.e. products that are brand new in a box with a reduced price for a limited quantity). In each case, TA Appliances will identify these discounted products on the Website and the reason for the discounted price.

The manufacturer’s warranty will still apply to these discounted products.

Each discounted product must be picked up in-store or are able to be delivered within (a) thirty (30) days of receipt of your invoice from TA Appliances for any Clearance products or (b) sixty (60) days of receipt of your invoice from TA Appliances for any Special Buy “HOT BUY” Products in respect of the discounted product.

TA Appliances deems all Ventilation Products and accessories, Water Filters, Spices & Sauces as FINAL SALE. As well any other products as specified to you during the order verification process as deem by TA, at their sole discretion.

The information and content on or available through the Website is updated periodically, but is not intended to be a comprehensive, current or complete statement of all products available on the Website. The information and content on or available through the Website might not be accurate, current or complete, and misprints, errors, inaccuracies or omissions (including incorrect specifications for prices, products and services) or other errors might not be corrected. TA Appliances cannot guarantee that products advertised on the Website will be available when ordered or thereafter and does not warrant that the content of the Website (including specifications for prices, products, photographs and colours) is accurate or complete. Prices for products on the Website may differ from prices for products available in-store. TA Appliances does not accept any liability for any information or content on or available through the Website.

TA Appliances reserves the right to (a) correct any error, inaccuracy or omission at any time without prior notice or liability to you or any other person; (b) change at any time the products advertised on the Website, the specifications for prices and products, any promotional offers and any other Website content without any notice or liability to you or any other person; (c) refuse any order you place, through the Website or otherwise; and (d) limit quantities available for sale or sold.

Certain products may have product warranties provided by the manufacturer. You acknowledge that: (a) the product warranty is provided by the manufacturer and not TA Appliances and that TA Appliances disclaims any and all responsibility for the product warranty; (b) you were able to access full particulars of the product warranty at the time you purchased the product; and (c) the product warranty is limited to the service or repair of the product by the manufacturer during the warranty period expressly set out in the product warranty.

In certain circumstances, you may also be able to purchase a Protection/Replacement Plan for a product. If you purchase a Protection/Replacement Plan, you acknowledge that the coverage is provided by a third party (Comerco) and not TA Appliances and that TA Appliances disclaims any and all responsibility for the Protection/Replacement Plan.

In each case, you acknowledge that additional terms and conditions apply to the manufacturer’s warranty or Protection/Replacement Plan (as applicable) that are separate and do not form any part of these Purchase Terms and Conditions.

In no event and under no circumstances will TA Appliances be liable to you or any other person for damage or loss (including direct, indirect, incidental, consequential, special, punitive or exemplary damage or loss or loss of use) arising from, in connection with or relating to: (a) your use of the Website; (b) any information on the Website, including product and price information; (c) any order submitted through the Website, including any unauthorized access to or alteration of any information you submit in an order; and (d) any product purchased through the Website or its use, suitability or availability. You agree to follow all applicable manufacturer's use and maintenance instructions. Without limiting the generality of the foregoing, TA Appliances is not liable for damage or in operation resulting from accident, alteration, misuse, abuse or improper installation or maintenance of a product.

TA Appliances may change these Purchase Terms and Conditions at any time and from time to time, without any prior notice, by posting the changed Purchase Terms and Conditions on the Website at www.taappliances.com/terms-of-use. The changed Purchase Terms and Conditions are effective immediately on posting on the Website, unless the changed Purchase Terms and Conditions expressly state otherwise. It is your responsibility to regularly check the “Last Updated” date at the top of these Purchase Terms and Conditions and review any changes since the previous version. By placing an order through the Website after these Purchase Terms and Conditions have been changed by TA Appliances, you signify your unconditional acceptance and agreement to be bound by the changed Purchase Terms and Conditions. 

 

IF YOU DO NOT ACCEPT AND AGREE TO THESE PURCHASE TERMS AND CONDITIONS, THEN YOU MAY NOT PLACE AN ORDER FOR A PRODUCT THROUGH THE WEBSITE.

Price Matching Policy

At TA Appliances & Barbecues, you can buy with confidence knowing that you are receiving the best price, value, and service in our market. Within 30 days of delivery, if you find the identical product and service at the same terms from a local authorized dealer, just bring or mail us proof of the lower price, and we’ll refund 110% of the difference!

If you find a lower price (the “Competitor Price”) advertised by a competitor for a product (the “Competitor Product”) that is the same brand and model of the product you have purchased or will purchase from TA Appliances, then subject to the terms of this Price Matching Policy, TA Appliances will match the Competitor Price and refund 110% of difference.

You must contact your local TA Appliances and speak to a Sales Associate to request a price match. If you have not yet ordered your product, please inform your Sales associate of the price match prior to placing your order. If you have already ordered your product, you must contact your TA Appliances Sales Associate to request a price match within 30 days of delivery.


When you contact your Sales Associate to request your price match, please provide the following:

• The model number and brand of your product
• Proof of the Competitor Price (flyer, web link or competitor quote)

Once you provide the above information, your Sales Associate will confirm if this Price Matching Policy applies to your product. TA Appliances may request additional information from you (contact and payment card information) prior to confirming this Price Matching Policy applies or providing you with the requested price match.

The refund of 110% of the difference of our price vs the competitor price will be issued as the same payment type processed on the original purchase invoice for said product.

This Price Matching Policy is subject to the following restrictions:

• The Competitor Price must be in Canadian dollars and in effect at the time you request a price match. TA Appliances will not honour expired or unavailable Competitor Prices. Competitor Prices that are due to advertising errors or misprints, restricted offers, mail order offers, rebates or coupons, or free or bonus offers are excluded from this Price Matching Policy.
• Competitor Prices must be generally available to the public. Individualized or personalized pricing without proof (such as a promise from a manager of another retailer to you) and specialized discounts (such as builder contract pricing; prices from an online auction, store credit, lease or financing program prices) are excluded from this Price Matching Policy.
• Only one price adjustment per product per order is permitted.
• The Competitor Product must be sold and shipped by a valid retailer or authorized dealer located in Ontario.
Discount or consignment sites or stores, marketplaces, third party resellers and online-only retailers are excluded from this Price Matching Policy. Competitor Products must be sold new to qualify.
• Proof of the Competitor Price must be valid, as determined by TA Appliances in its sole discretion. Valid proof may include a copy of an online or print advertisement, but does not include handwritten prices or verbal assurances.
• The Competitor Product must be the same brand and model as your product. The Competitor Product must be in stock and available for purchase from a competitor at the time you request a price match. This Price Matching Policy does not apply to Competitor Products that are refurbished, open-box and scratched or dented or otherwise on clearance.
• This Price Matching Policy applies only to prices for TA Appliances products. Prices for taxes, delivery, shipping, protection plans and add-on or related services (such as prices for removal of old appliance, door swing, laundry De-stacking, etc.) are excluded from this Price Matching Policy.
• This Price Matching Policy does NOT apply to prices related to any TA Exclusive Sale, Black Friday, Cyber Week,
Boxing Week, or any other sale event as deemed by TA
Appliances.
• This Price Matching Policy
is subject to availability of products, and TA Appliances may refuse any price match request for a product that is no longer available for any reason.

TA Appliances may refuse any price match request that does not comply with this Price Matching Policy, as determined by TA Appliances in its sole discretion.

TA Appliances may change this Price Matching Policy at any time and without prior notice. The version of this TA Appliances Price Matching Policy that applies to your price match guarantee is the then-current version at the time TA Appliances processes your price match request.

If you have any questions about this Price Matching Policy or a price match request, please contact your TA Sales Associate.

Shipping, Delivery and In-Store Pickup Policy

TA Appliances only offers in-home delivery to anywhere in Ontario, Canada. Additional fees may apply based distance from your closest TA Appliances location.

TA Appliances may provide you with the option to have your order shipped by a third party carrier. The third party carrier will be identified in the shipping confirmation email you receive once your order has shipped. Additional fees may apply if you request shipment of your order.

TA Appliances does not offer delivery internationally or out of province, however we will ship out province by a third party carrier if the customer is will to cover the additional fess associated.

TA Appliances may provide you with optional or additional services after you place your order, such as the removal of old or unused appliance, door swing reversal on applicable products, stacking/mounting of matching front load laundry or stacking/mounting of washer/dryer on matching pedestal. Additional fees apply to those services.

You are solely responsible for ensuring your product is able to be delivered to you as intended. Prior to delivery, you agree to:

accurately measure all relevant dimensions to ensure the product may be placed in your intended location, including the measurements along the pathway to the intended location

disconnect electrical & plumbing connections of any old appliances or appliances that must otherwise be moved to accommodate delivery of the product in your intended location

ensure appropriate electrical, plumbing & ventilation fixtures for your product are in place (new washer hoses, rigid ducting, etc.) to accommodate delivery of the product in your intended location. Please note TA Appliances Delivery personnel are not licensed electricians or plumbers.

Failure to comply with your responsibilities prior to delivery may result in additional fees or a rescheduled delivery.

TA Appliances may permit you to provide us with certain delivery requests, such as asking TA Appliances delivery personnel to deliver your product prior to the day of delivery to a designated location even if you are unable to be there at time of delivery as long as a person who is of the age of majority is present and able to accept delivery on your behalf. TA Appliances is entitled to leave your product with any person capable of accepting delivery on your behalf at the delivery address at time of delivery and may, but is not obligated to, verify the identity of any person accepting delivery on your behalf. 

You acknowledge that you are deemed to have taken possession of the product at time of delivery, and TA Appliances is not responsible or liable for any product after it has been delivered. If the product delivered to you is not the product you ordered or damaged or not to your satisfaction you must refuse the product prior to TA Appliances Delivery personnel leaving your address but note that re-stocking and second delivery fees may apply.

You may incur additional fees if TA Appliances is required to re-attempt delivery due to your failure to comply with this Shipping, Delivery and In-Store Pickup Policy or any error or inaccuracy in the information you provide to TA Appliances.

If you wish to change your scheduled delivery time, you must provide TA Appliances with no less than twenty-four (24) hours’ notice of any requested changes to the scheduled delivery time. You acknowledge that TA Appliances may, but is not obligated to, accept or reject any request to change a scheduled delivery time, and that a change to a scheduled delivery time may result in additional fees to you.

Shipping, delivery and in-store pickup dates marked on your TA Appliances invoice or in any communication to you cannot be guaranteed, and orders may be delayed for any reason and without notice to you.

TA Appliances may permit you to pick up your order or a portion thereof in-store at a TA Appliances store or warehouse location. To pick up your product in-store, you must bring a piece of government-issued photo identification and the invoice must be paid in full (for partial pick-up of order, piece(s) being taken are to be paid in full above the initial deposit). If a third party will pick up your product on your behalf, you must notify TA Appliances prior to pickup. TA Appliances may assist you with loading your product into your vehicle, but is not responsible or liable for any damage to a product or vehicle caused by loading the product into your vehicle. Please note you are solely responsible and liable for: transporting your product to your intended location, including arranging for transportation appropriate for the size and shape of the product, securing the product to your vehicle, providing adequate protection for the product during transit and unloading the product from your vehicle to your intended location. Before the product is loaded into your vehicle you are to inspect the unit for any damages and sign off on the product. 

 

PRODUCT LIABILITY

The liability of a product transfers to you at the following times:

once TA Appliances delivers the product to you 

if a third party carrier engaged by TA Appliances ships the product to you, at time of delivery 

if you have selected in-store pickup, at the time you take possession of the product in-store/ at the warehouse

TA Appliances is not responsible or liable for: (a) any product that is damaged after delivery or pickup; (b)product unable to be shipped, delivered, picked up, or used due to your failure to comply with this Shipping, Delivery and In-Store Pickup Policy; (c) any damage to Customer’s property during delivery/pickup that was not noted on the pre-delivery inspection form.  

If you have any questions about this Shipping, Delivery and In-Store Pickup Policy or a shipment, delivery or in-store pickup, please contact your local TA Appliances.

Return Policy

If you are not satisfied with your purchase of a product from TA Appliances, you may request a return of the product, provided that the product has not been used or installed, and is new in a box. 

Please note this Return Policy applies to the return of products, and not the return of your entire order. If you order more than one product, the return process for each product in your order may differ as set out in this Return Policy.

TA Appliances will not accept returns for the following products and services, each as determined by TA Appliances in its sole discretion:

special order products, as determined by TA Appliances

floor model or open box products or products otherwise purchased “as is”

delivery fees and service charges

opened parts and accessories

products that have been installed or used by you

All Ventilation appliances & accessories

Water Filters

Food/Sauces/Spices

TA Appliances may apply a minimum 25% restocking fee to the amount returned or reimbursed to you for each product returned with open, altered or missing packaging, or as determined by TA Appliances in its sole discretion. TA Appliances may apply a secondary delivery fee if we are required to retrieve your product.

If you have any questions about this Return Policy or a return of a product, please contact the store directly.